CrownPokies Cookie Policy

At Crown Pokies, we are committed to being transparent about how we use cookies and similar tracking technologies on our website. This Cookie Policy explains what cookies are, how we use them at crownpokies.com, what types of cookies we deploy, and what choices you have regarding their use. By continuing to browse and use our platform, you acknowledge that you have read and understood this policy. We encourage all players to review this document alongside our Privacy Policy to gain a full understanding of how we handle your data.

What Are Cookies?

Cookies are small text files that are placed on your device — such as your computer, smartphone, or tablet — when you visit a website. Here at CrownPokies, we use these files to recognise your browser or device and store certain information about your preferences and activity. Cookies serve a variety of functions: they help websites work efficiently, remember your settings, and provide useful data to site operators. Cookies do not contain viruses and cannot run programmes on your device. They are safe, widely used tools that form a standard part of how modern websites operate.

How We Use Cookies

Our Crown Pokies platform relies on cookies to deliver a smooth and personalised experience to every player. We use cookies for a range of purposes, including:

• Keeping you logged in during your session — when you complete the Crown Pokies login process, session cookies ensure you remain authenticated as you navigate between pages
• Remembering your language and display preferences so you do not need to reset them on every visit
• Enabling core casino functionality, including access to games, bonus systems, and account management features
• Analysing how players interact with our site to help us improve navigation, performance, and content
• Delivering relevant promotional information, such as Crown Pokies bonus codes or seasonal offers, in a contextually appropriate way
• Supporting fraud prevention and security monitoring to protect both you and our platform
• Measuring the effectiveness of our marketing campaigns so we can optimise the Crown Pokies sign up experience and our wider promotional activity

Types of Cookies We Use

Strictly Necessary Cookies

We use strictly necessary cookies to ensure our website functions correctly. Without these cookies, essential services — including account access via CrownPokies login, secure payment processing, and session management — would not be available. These cookies cannot be disabled, as they are integral to the operation of our platform. They do not store any personally identifiable information beyond what is required to maintain your session.

Performance and Analytics Cookies

At Crown Pokies, we deploy performance cookies to collect anonymous data about how visitors use our site. This includes information such as which pages are visited most frequently, how long users spend on each section, and whether any errors are encountered. Our CrownPokies team uses this data exclusively to improve the functionality and user experience of the platform. All information gathered through these cookies is aggregated and does not identify individual users.

Functional Cookies

Functional cookies allow our Crown Pokies casino to remember choices you have made — such as your preferred currency from our supported range (EUR, USD, CAD, AUD, NOK, NZD, BTC, ETH, LTC, and others), your language setting, and certain personalisation preferences. We use this information to provide you with a more tailored experience every time you return to the site. These cookies may be set by us or by trusted third-party providers whose services we have integrated into our platform.

Marketing and Targeting Cookies

We may use marketing cookies to present you with promotional content that is relevant to your interests — including information about the CrownPokies welcome bonus, free spins offers, reload promotions, and other incentives available at our casino. These cookies track your browsing behaviour across our site and, where applicable, across partner networks. Our CrownPokies promo code campaigns and bonus communications may be informed by the data these cookies collect. You have the right to opt out of marketing cookies at any time using our cookie management tool.

Third-Party Cookies

Certain features of our Crown Pokies platform are provided by third-party services, including analytics providers, game studios such as NetEnt, Play'n GO, Pragmatic Play, BGaming, and Booongo, as well as payment processors and live chat support systems. These third parties may set their own cookies on your device when you interact with their embedded content or services. We do not control third-party cookies directly, and we encourage you to review the privacy and cookie policies of any third parties whose services you access through our platform.

Cookie Retention Periods

Different cookies we use have different lifespans. At CrownPokies, we apply the following general retention principles:

• Session cookies — these expire automatically when you close your browser and are not stored on your device beyond the active browsing session
• Persistent cookies — these remain on your device for a defined period, typically ranging from 30 days to 24 months, depending on their purpose
• Third-party cookies — retention periods are determined by the respective third-party provider and are outside our direct control

We regularly review the cookies our Crown Pokies website uses to ensure they remain necessary and proportionate for their stated purpose.

Your Cookie Choices and Controls

We respect your right to control how cookies are used on your device. At Crown Pokies, you can manage your cookie preferences in the following ways:

• Cookie consent tool — when you first visit crownpokies.com, we present a cookie consent banner through which you can accept or decline non-essential categories of cookies
• Browser settings — most browsers allow you to view, delete, and block cookies through their settings menus. Please note that disabling certain cookies may affect the functionality of our platform, including your ability to log in or access bonus features
• Opt-out tools — for third-party analytics and advertising cookies, you may use industry opt-out tools such as the Network Advertising Initiative (NAI) opt-out page or the Digital Advertising Alliance (DAA) opt-out portal

Please be aware that if you choose to block all cookies, some features of our CrownPokies platform — including access to games, the Crown Pokies mobile experience, and bonus redemption flows — may not function as intended.

Cookies and Mobile Access

Our Crown Pokies mobile platform is fully optimised for play on smartphones and tablets, and cookies function in the same way on mobile browsers as they do on desktop. If you access our site through a mobile browser or download-compatible interface, we apply the same cookie practices outlined in this policy. Whether you use an Android or iOS device, your cookie preferences can be managed through your mobile browser settings in the same way as on a desktop browser.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in applicable law, new technologies, or the way our CrownPokies platform operates. When we make material changes, we will notify you through a prominent notice on our website or, where appropriate, by direct communication to registered players. We encourage you to revisit this page periodically to stay informed about how we use cookies. Continued use of Crown Pokies following any updates constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about this Cookie Policy or how we handle your data at CrownPokies, our support team is available 24/7 and ready to assist. You can reach us via live chat directly on the website or by emailing us at support@crownpokies.com. Our dedicated team speaks English and can assist in a wide range of additional languages through our integrated translation service. We are committed to responding promptly and transparently to any privacy or cookie-related enquiries you may have.